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EAGLE GOLF SERVICES, LLC

TERMS AND CONDITIONS

 

Effective Date: February 1, 2026

 

1. ACKNOWLEDGMENT OF SERVICE

By engaging with EAGLE GOLF SERVICES, LLC ("Eagle Golf," "Company," "We," "Us," "Our"), you ("Customer," "Client," "You," "Your") agree to be bound by these Terms and Conditions ("Terms"). These Terms govern:

  • Your use of our services; and

  • Your use of our websites, including eaglegolfmobile.com, and any other digital or paper forms associated with EAGLE GOLF SERVICES, LLC.

By accessing our website, submitting an online order, or approving an estimate/quote, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you must not use our services or website.

 

2. RENTAL AGREEMENT

EAGLE GOLF SERVICES, LLC agrees to provide to the Customer, who submits an online order:

  • The rental of a mobile golf simulator and any included accessories (the "Simulator"); and/or

  • Setup services by EAGLE GOLF SERVICES, LLC for equipment not owned by or rented from EAGLE GOLF SERVICES, LLC (the "Equipment").

In exchange, the Customer agrees to pay the amount stated on the invoice generated by the online order (the "Invoice").

The Simulator rental and/or setup services are provided under these Terms, which are incorporated by reference into the Invoice (together, the "Agreement").

 

3. TERM AND EXPIRATION

This Agreement becomes effective on the date the Customer submits an order and pays the Invoice amount.

For Simulator rentals:

  • The "Rental Term" begins on the date the Simulator is delivered to the Customer or event location.

  • The Rental Term ends on the agreed-upon event end date (the "Expiration Date"), provided the Simulator is made available for pickup by EAGLE GOLF SERVICES, LLC.

  • The Rental Term will be deemed to continue until the Simulator is actually available for return or pickup by EAGLE GOLF SERVICES, LLC.

 

4. PAYMENT

Customer agrees to the payment terms shown on the Invoice.

If the Customer fails to make any required payment when due, EAGLE GOLF SERVICES, LLC may, at its sole discretion:

  • Demand immediate payment of all amounts due;

  • Take possession of the Simulator without notice;

  • Terminate this Agreement; and/or

  • Pursue any and all legal remedies to recover all rents and other amounts owed.

 

5. PRE-INSPECTION AND ACCEPTANCE

Prior to the completion of delivery of the Simulator, the Customer may inspect it.

If the Customer either:

  • Chooses not to inspect the Simulator before delivery is complete; or

  • Requests setup services for other Equipment and does not object at that time,

then the Customer is conclusively deemed to have accepted that the Simulator or Equipment is in good operating condition, free from known or suspected defects, and in a clean, undamaged state.

 

6. USE AND CARE

For Simulator rentals, the Customer agrees to:

  • Protect the Simulator from misuse, damage, theft, and adverse conditions.

  • Not move, relocate, or disassemble the Simulator without prior consent from EAGLE GOLF SERVICES, LLC.

  • Regularly inspect the Simulator during use to ensure it remains in good working condition.

  • Comply with all applicable laws, rules, and regulations related to the use of the Simulator.

  • Return the Simulator in the same condition as received, subject only to normal wear and tear.

For Simulator rentals and setup services of other Equipment, the Customer agrees to:

  • Notify EAGLE GOLF SERVICES, LLC immediately of any known or suspected damage, malfunction, or safety issue.

 

7. SPECIAL CONDITIONS

The Customer understands and acknowledges that the Simulator and Equipment may involve:

  • Electrical connections;

  • Projectors;

  • Screens;

  • Other sensitive electronic or mechanical components.

The Customer is responsible for ensuring that:

  • The event location has suitable power, space, and environmental conditions; and

  • Guests and third parties use the Simulator in a safe and reasonable manner.

EAGLE GOLF SERVICES, LLC is not liable for:

  • Any health conditions or injuries arising from pre-existing medical conditions of participants; or

  • Any damage or loss resulting from unsafe or unsuitable site conditions, misuse by guests, or actions of third parties at the rental site.

 

8. RETURN OF SIMULATOR AND REPAIRS

A. Damage and Repairs

The Customer is responsible for all costs, including labor, materials, and parts, associated with any damage to the Simulator occurring during the Rental Term, except for normal wear and tear.

If the Simulator is damaged beyond economical repair (repair cost exceeds 70% of replacement value) or is otherwise destroyed, the Customer agrees to pay the replacement cost as listed in our Equipment Value Schedule, available upon request.

Damage Assessment Process:

EAGLE GOLF SERVICES, LLC will provide the Customer with:

  • Written damage assessment within three (3) business days of return;

  • At least two (2) repair quotes from qualified vendors for damages exceeding $500, or one quote plus our internal estimate;

  • Invoice with itemized replacement costs matching our published Equipment Value Schedule.

Customer may dispute the assessment within five (5) business days by providing an independent assessment at Customer's expense. If the parties cannot agree, the matter may be resolved through the dispute resolution process outlined in Section 14.

B. Pickup and Late Return

The Customer agrees to arrange for the Simulator to be available for pickup on or before the Expiration Date.

The Customer must provide written notice to EAGLE GOLF SERVICES, LLC at least five (5) days before:

  • The Expiration Date; or

  • Any earlier pickup date requested by the Customer (an "Early Termination Date").

Holdover Charges:

If the Customer does not make the Simulator available for pickup by the Expiration Date:

  • Customer will be charged 1.5 times the daily rental rate (calculated as the total rental fee divided by the number of rental days) for each day the Simulator remains in Customer's possession. This rate will be prorated hourly after the first 24-hour period.

  • If pickup is delayed more than ten (10) days after written notice from Eagle Golf, Customer will also be responsible for:

    • Actual documented retrieval costs (mileage at the current IRS rate, labor at our standard hourly rates, and any storage fees);

    • Reasonable attorney's fees only if legal action is required to recover the equipment.

 

9. INDEMNITY

To the fullest extent permitted by law, the Customer agrees to release, indemnify, defend, and hold harmless EAGLE GOLF SERVICES, LLC, its owners, members, managers, employees, and agents from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to:

  • The setup, rental, use, operation, or removal of the Simulator or Equipment; or

  • Any activities occurring in or around the event where the Simulator or Equipment is used,

except to the extent such claims or damages are directly caused by the negligence or willful misconduct of EAGLE GOLF SERVICES, LLC.

 

10. LIMITED LIABILITY

To the maximum extent permitted by law:

EAGLE GOLF SERVICES, LLC will not be liable for any incidental, indirect, special, punitive, or consequential damages, including without limitation:

  • Loss of use;

  • Loss of profits;

  • Business interruption; or

  • Event-related losses or delays,

arising out of or in connection with the rental, setup, use, or performance of the Simulator or Equipment.

In any event, EAGLE GOLF SERVICES, LLC's total liability to the Customer for any claim or series of claims arising out of or relating to this Agreement shall not exceed the total amount of fees actually received from the Customer under the Invoice for the applicable rental or service.

Insurance Recommendation:

EAGLE GOLF SERVICES, LLC carries general liability insurance covering our equipment and operations. We strongly recommend that Customers obtain event or renter's insurance to cover potential losses, damages, or injuries not covered by this Agreement. Customer's failure to obtain insurance does not increase EAGLE GOLF SERVICES, LLC's liability beyond the limits stated above.

 

11. ASSUMPTION OF RISK AND RELEASE OF LIABILITY

The Customer acknowledges and agrees that:

  • Use of the Simulator and Equipment involves inherent risks, including but not limited to the risk of personal injury or property damage.

  • The Customer voluntarily assumes all such risks for themselves and agrees to inform all participants of these risks.

  • The Customer is responsible for obtaining signed liability waivers from all adult participants and from parents/guardians of minor participants prior to use. A standard participant waiver form is available for download at www.eaglegolfmobile.com/participant-waiver or will be provided upon request.

  • The Customer, on their own behalf only, waives and releases any and all claims against EAGLE GOLF SERVICES, LLC arising out of or related to:

    • The use or operation of the Simulator or Equipment; and/or

    • Participation in any activities involving the Simulator or Equipment,

except for claims resulting from the negligence or willful misconduct of EAGLE GOLF SERVICES, LLC.

 

12. CANCELLATION AND TERMINATION

A. Customer Cancellation and Refunds

The Customer may cancel this Agreement according to the following schedule:

  • More than 7 days before the event date: Full refund minus a $50 processing fee.

  • 3 to 7 days before the event date: 50% refund of the rental fee.

  • Less than 3 days before the event date: No refund.

  • After setup has begun or after the Simulator has been delivered: No refund.

B. Weather and Force Majeure

If the event is cancelled due to severe weather (as determined by National Weather Service warnings for the event location) or other force majeure events beyond Customer's control (including but not limited to natural disasters, public health emergencies, or government-mandated restrictions), Customer may:

  • Reschedule to an available date within six (6) months at no additional charge; OR

  • Receive a credit equal to 75% of the rental fee toward a future booking within twelve (12) months.

C. Company Cancellation

If EAGLE GOLF SERVICES, LLC must cancel due to equipment failure, scheduling error, or other reason within our control, Customer will receive a full refund plus a 10% discount code applicable to a future booking within twelve (12) months.

D. Company Termination for Breach

EAGLE GOLF SERVICES, LLC reserves the right to terminate this Agreement immediately if the Customer breaches any of its terms, misuses the Simulator, or creates unsafe conditions. In such case, no refund will be due, and the Customer will remain responsible for all amounts owed and any damages.

 

13. ASSIGNMENT AND SUBLETTING

The Customer may not assign, transfer, or delegate this Agreement, in whole or in part, without the prior written consent of EAGLE GOLF SERVICES, LLC.

The Customer may not sublet, loan, or otherwise give possession or control of the Simulator to any third party without prior written consent. Any unauthorized assignment or subletting is null and void and is grounds for immediate termination of this Agreement.

 

14. GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict-of-law rules.

Any disputes arising under this Agreement shall be resolved in the state or federal courts located in Baltimore County, Maryland, and both parties consent to the personal jurisdiction of those courts.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

This Agreement, together with the Invoice and any written addenda, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior discussions or understandings.

 

15. INTELLECTUAL PROPERTY

All content and materials on eaglegolfmobile.com and any associated customer portals, booking forms, or digital platforms used by EAGLE GOLF SERVICES, LLC are the property of EAGLE GOLF SERVICES, LLC or its licensors.

You may not:

  • Republish, sell, or redistribute our content;

  • Copy, duplicate, or sublicense our content without prior written permission;

  • Use our logos, branding, images, or text in a way that suggests endorsement or partnership without written consent.

 

16. WEBSITE USE AND COMMENTS

User reviews, testimonials, comments, and other content posted by visitors reflect the views of the individuals who post them and not necessarily those of EAGLE GOLF SERVICES, LLC.

We reserve the right (but are not obligated) to monitor, edit, or remove any content we consider unlawful, offensive, defamatory, or otherwise inappropriate.

By posting comments or content on our website or social media, you grant EAGLE GOLF SERVICES, LLC a non-exclusive, royalty-free license to use, reproduce, and display that content in any media, in connection with our business.

 

17. HYPERLINKING POLICY

The following organizations may link to our website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directories that list our business in a manner similar to other listed businesses.

These entities may link to our home page or other pages so long as the link:

  • Is not misleading;

  • Does not falsely imply sponsorship, endorsement, or approval by EAGLE GOLF SERVICES, LLC; and

  • Fits within the context of the linking party's site.

Other organizations that wish to link to our website must request permission by emailing info@eaglegolfmobile.com with details of the link and context.

 

18. CONTENT LIABILITY AND REMOVAL

We are not responsible for content appearing on websites that link to or from eaglegolfmobile.com.

If you find any link on our website or any linked site that you believe is offensive or inappropriate, you may contact us with your concern. We will consider requests to remove links but are not obligated to do so unless required by law.

 

19. DISCLAIMER OF LIABILITY (WEBSITE AND ONLINE SERVICES)

To the fullest extent permitted by law:

  • We exclude all implied warranties, representations, or conditions regarding the website, its availability, and any information or services provided through it.

  • We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the website, inability to use the website, or reliance on any content displayed on it.

Your use of our website and online services is at your own risk, and this disclaimer is in addition to, and does not limit, the limitations of liability set forth in Section 10 above.

 

20. UPDATES AND AMENDMENTS

EAGLE GOLF SERVICES, LLC may update or amend these Terms and Conditions at any time. Changes will be effective when posted on eaglegolfmobile.com or otherwise communicated to you.

Your continued use of our services or website after any changes are posted constitutes your acceptance of the updated Terms.

We will note the "Effective Date" at the top of these Terms to indicate when the most recent revisions were made.

 

21. CONSENT

By:

  • Accessing our website;

  • Submitting a booking, inquiry, or online order; or

  • Scheduling or participating in a service,

you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

 

22. CONTACT INFORMATION

EAGLE GOLF SERVICES, LLC

📧 Email: info@eaglegolfmobile.com

📞 Phone: (301) 832-6316

🌐 Website: www.eaglegolfmobile.com

 

IMPORTANT RESOURCES

 

These Terms and Conditions are designed to protect both EAGLE GOLF SERVICES, LLC and our valued customers. If you have questions about any provision, please contact us before booking.

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